Getting Started with Chat for Jira (Cloud)

Welcome to the Chat for Jira

Chat for Jira lets your team talk directly in tasks and projects - where the work happens.
Get quick answers, keep conversations in context, and turn messages into actions.
No switching tools. No lost info. Just faster decisions.

🔑 Key Benefits:

• Faster communication inside Jira – no need to switch to Slack, Teams, or email

• Reach the right person instantly – message the assignee or any user without searching external tools especially in Enterprises

• Clearer collaboration – chat threads keep conversations focused and in context

• Less noise – stop cluttering issue comments with back-and-forth updates

• Actionable messages – convert any message into a Jira issue in one click

• Real-time updates – always see the latest messages without refreshing

• Better visibility – see who’s online, who responded, and what’s next

• Works where you do – in issues, projects, channels or global chat

🔑 Key Features:

• Issue chat – talk directly inside Jira issues

• Project chat – collaborate across teams on the project level

• Global chat – message any user in your Jira instance

• Channel chat – create group chat right inside Jira, works like Slack without external tools

• Edit & delete – fix or remove messages when needed

• Create issues from messages – no copy-paste needed

• Smart notifications – stay informed without overload

⭐️ Perfect for:

• Enterprises – scalable, Jira-native team communication

• Cross-project teams – chat across issues, projects, and users

• Teams managing complex tasks – better structure, faster coordination

• Project managers, developers, QA, support – all task-focused roles

• Anyone looking to improve task management – with less context-switching and clearer workflows

How to install