Step by Step Guide: Who Deleted My Issues? (Cloud)

Accessing the Deleted Issues View:

• Click on the "Apps" tab in the main menu.

• From the drop-down menu, select "Who Deleted My Issues?" to access the Deleted Issues View.

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Performing a Search:

• In the Deleted Issues View, utilize the powerful search and filtering engine.

• Use the search fields such as Key, Issue type, Summary, Deleted by user, Date from, and Date to.

• Refine your search criteria and click on the "Search" button to view deleted issues.

• Select one or more issues or use the bulk selection option to recover deleted issues.

• Once you have selected the desired issues, proceed to the next step.

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Retrieve Issues via CSV Export

For individual issues:

• Click the "Export" button on the search bar's right corner to download issue information in CSV format.

• Alternatively, use the "Export issue" icon in the Actions column for the same result.

For multiple issues:

• Select them and click the "Export" button for a CSV download.

Excluding Projects from the Log:

• Navigate to Settings > Project exceptions in the left column of the WDMI main screen.

• Choose the project(s) you want to exclude from the app log and click on the "Add exception" button.

• To remove project exceptions, click on the "Delete" option for individual projects or "Delete all exceptions" to clear all exclusions.

Accessing the Audit Log:

• Click on "Audit Log" in the left column of the Who Deleted My Issues? main screen.

• View the WDMI- Audit log screen to see who has permanently deleted issues and how many have been removed.

• The log consists of three data columns: User, Date, and Issues removed from the log.