Step by Step Guide: Pin Comments And Attachments (Data Center)

Accessing Your Project:

• From the main menu of Jira, navigate to "Projects".

• In the dropdown options, select "View All Projects".

• Choose the specific project you wish to use the Pin Comments And Attachments application on.

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Integration with Issue Functions:

• The key functionalities of the application are seamlessly integrated into the issues of your projects upon installation.

Pin Comments Functionality:

• Step 1: Within a specific issue of your project, go to the "Activity" section, then click on the "Comments" tab.

• Step 2: Comments are displayed from newest to oldest. Each comment has options below it:

  • "Pin this comment": Instantly adds the comment to the "Pinned Comments" section.

  • "Edit": Allows editing of the comment.

  • "Delete": Removes the comment.

  • "Pin" (native Jira option).

  • Emojis.

• Step 3: Explore the "Pinned Comments" section:

  • Use color buttons to highlight pinned comments.

  • Copy comment content to the clipboard with a single click.

  • Unpin comments with a single click, while keeping them intact in the "Comments" tab.

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Pin This Comment option.

Pin Attachments Functionality:

• Just above the "Activity" > "Comments" section, find the “Attachments” section.

• Click the "Pin this Attachment" icon below each attachment to prioritize visibility.

• To remove the pin, click the icon again.

Last Comment Resource:

• Above the "Details" section at the top of the issue, find the "Last comment" custom field.

• Provides a quick view of the most recent comment on the issue.

User Permissions Management:

• Navigate to "Project settings" at the bottom left of the project.

• Click on "Permissions" and then "Edit Permissions".

• Customize permissions for comments and attachments, including pinning, editing, and deleting.

Searching for Issues with Pinned Comments using JQL:

• Return to the main Jira menu and click on "Issues".

• Choose "Search for issues" from the dropdown.

• Write your query using JQL search and click "Search".

• Issues with pinned comments will appear in the search results.